Susteen DataPilot for MacOS X

Susteen DataPilot for MacOS X

1 stars (Does not work with Mac OS X) - even though Susteen claims DataPilot for Mac supports my phone, a Samsung x475. Not only Mac users should be wary of purchasing this product but others should expect slow and inept technical support. After waiting more than a week for a response to my email request, the support tech's only advice was to upgrade to DataPilot version 2.2.0, which I had already clearly listed as my current version in the request. I have received no further response after I replied pointing out I already was using version 2.2.0 and asking for additional suggestions to get DataPilot to function. That was two weeks ago. Beware of this company! 2 stars (DataPilot for Mac OS X needs work & better customer service) - The short version: DataPilot for Mac is pretty much useless. It garbles calendar appointments when transferring to Apple Calendar or Entourage and lacks any form of merging/syncing capability between phone and these tools. It's more expensive than the PC version and customer support is unresponsive. I've returned my copy for a refund (thanks Amazon for making this painless). The long version: I've been looking for a way to synchronize my Entourage calendar with my cell phone (an LG VX6100). Fortunately e2sync does a fine job of bidrectional sync of Entourage contacts and appointments with Apple Address Book and Calendar, so I thought all I needed to do was find something that would bridge the gap to my phone. I'd looked at DataPilot a while back but they didn't support calendar transfer in the Mac version available at the time. The newest version supposedly supports it, and I found it on Amazon for an acceptable price. Data Pilot for Mac comes in only two versions: the software only or the Universal Kit version which includes all the adapters. For some reason Susteen does not offer a Mac version with a specific phone cable. Any way you slice it, the Mac version is more money than the PC version. For the premium, I expected at least eq...
Susteen :: susteen :: datapilot :: for :: macos :: x :: susteen :: utilities :: system :: utilities :: susteendatapilotformacosx 27 december :: 20 :: Susteen DataPilot for MacOS X